Delivery
Delivery Information – Brand and Gems
At Brand and Gems, we are committed to delivering your furniture safely and on time.
Service Area & Cost
- Delivery is available across all Emirates in the UAE
- Delivery fees apply as follows:
| Emirate | Delivery Fee (AED) | Free Delivery for Orders Over (AED) |
|---|---|---|
| Abu Dhabi | 250 | 1,500 |
| Ajman | 75 | 700 |
| Dubai | 100 | 1,000 |
| Fujairah | 250 | 2,000 |
| Ras al-Khaimah | 100 | 1,000 |
| Sharjah | 75 | 750 |
| Umm al-Quwain | 75 | 500 |
Delivery Hours
- Deliveries are scheduled daily from 9:00 AM to 6:00 PM
- Our team will contact you in advance to confirm your delivery date and approximate arrival time
Important Notes
- Delivery times may vary due to traffic conditions, weather, or other unforeseen circumstances
- In case of delays, our team will notify you as soon as possible and reschedule if required
- Please ensure clear access to the delivery location (elevators, entryways, etc.) to avoid additional handling charges or re-delivery arrangements
- Large items will be delivered to the ground floor unless prior arrangements are made for upper floors without elevator access
Contact
If you need to change your delivery date or time, please contact us at least 24 hours in advance.